Digital Resource is seeking a motivated Social Media Assistant to join our team! This role is essential for maintaining a consistent brand voice across various platforms, which is crucial for attracting and retaining community members. The ideal candidate will be customer-focused, possess strong communication skills, and have a passion for creating engaging and meaningful interactions.

Responsibilities:

Manage and maintain a consistent brand voice across various social media platforms.
Engage with the online community to attract and retain followers.
Provide excellent customer service by addressing inquiries, comments, reviews, and concerns in a timely and professional manner.
Collaborate with key team members to create monthly social content calendars and strategies.
Act as a brand ambassador, ensuring a positive and cohesive online presence.
Collaborate with the Social Media Manager to support various tasks and initiatives.

Qualifications:

Previous experience in social media management or a related field is preferred.
Familiarity with social media platforms, including but not limited to Facebook, LinkedIn, TikTok, Instagram, and more.
A passion for community building, customer interaction, and monitoring the latest social media trends.
Strong organizational, writing, and time-management skills.
High-speed internet access is necessary.
Bachelor's degree in Marketing, Communication, or a related field is a plus.

If you're enthusiastic about social media and thrive in a fast-paced environment, we encourage you to apply. Join us in creating a vibrant online community and shaping our brand's digital presence!

Digital Resource

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Social Media Assistant

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